Coupled using a user-welcoming interface, these capabilities assistance buyers reveal the patterns concealed within their information and detect essential mission intelligence.
We’ll also presume you conform to the best way we use cookies and are Alright with it as explained in our Privateness Policy, Except if you decide on to disable them altogether by means of your browser.
When you are employing a distribution record as your registered e mail, you can also sign-up a second e mail handle with us. Just open a scenario to let us know the identify and e-mail address you want to to get extra.
Focused Elasticsearch skilled support Elasticsearch support when and in which you require it Just like our other offerings, if you need to control your Elasticsearch cluster you, we can easily continue to supply the 24x7x365 pro support obtainable within our managed offering.
Contain the deployment ID that you would like assist with, especially if you've quite a few deployments. You will discover the deployment ID around the overview web page in your cluster during the Elastic Cloud Console.
For those who have any technological questions that are not for our Support group, hop on our Elastic Neighborhood boards and get responses from your authorities within the Neighborhood, which include folks from Elastic.
We can offer support irrespective of whether your setting is on-prem or while in the cloud. Make contact with our group to debate your precise infrastructure and necessities, which include SLAs and security requirements.
Go over your specific needs Whenever you enter a support contract with Instaclustr, you can be leveraging a lot more than 300 million node hours of administration and support encounter with open up supply systems, such as the Open Distro of Elasticsearch.
In case you Make contact with us by email, please use the e-mail deal with that you choose to registered with, to ensure we will let you much more rapidly.
Describe the challenge. Incorporate any relevant specifics, which include mistake messages you encountered, dates and moments when the trouble occurred, or anything you think is likely to be valuable.
Other search engines like google affiliate your advert-click on habits that has a profile on you, that may be utilised afterwards to target adverts to you on that search engine or all over the online market place.
Seeking emergency Elasticsearch support? Have you been obtaining operational difficulties with all your self-managed Elasticsearch cluster in manufacturing atmosphere?
By electronic mail: [email protected]. When you Speak to us by e-mail, you should use the e-mail tackle which you registered with, making sure that we can help you extra promptly. Should you be using a distribution record as your registered e mail, You may also register a next e-mail address with us.
These subscription degrees present assured reaction moments for support problems, improved support coverage several hours, and support contacts at Elastic. In addition, it contains support for a way-to and improvement thoughts. The exact support protection is determined by your subscription stage.
Our support pages are offered in English, to translate to your required language You can utilize the built-in translate operate in Chrome or Firefox.
With the discharge of The brand new Support Portal, even When you have an present account, you could be prompted to update your password.
Include things like the deployment ID that you want help with, particularly if you may have several deployments. The deployment ID can be found around the overview website page in your cluster during the Elasticsearch Service Console.
We use cookies to try to provide you with a superior experience in Freshdesk. You'll be able to find out more about what sort of cookies we use, why, And the way from our Privacy Coverage.
Being an Elasticsearch Company shopper, you can get an e mail with Recommendations tips on how to log in on the Support Portal, where Elasticsearch support you can observe each present and archived cases.
Just open up a circumstance to allow us to know the title and e-mail address you would like to generally be included. When opening a scenario, There are several stuff you can do for getting assistance a lot quicker: