Elasticsearch, Logstash, and Kibana enjoy the good thing about owning vivid and handy communities. You may have our assurance of substantial-high quality support and one supply of real truth as an Elasticsearch Assistance shopper, though the Elastic Neighborhood can even be a valuable source to suit your needs everytime you have to have it.
If you are in cost-free trial, you will also be suitable to find the Elasticsearch Services Standard level support for so long as the demo is active.
Should you be using a distribution listing as your registered email, You can even sign up a 2nd electronic mail address with us. Just open a scenario to let us know the name and e-mail address you prefer to to become additional.
From your Elasticsearch Provider Console: Go to the Support webpage or decide on the support icon, that appears similar to a lifestyle preserver, on any website page in the console. Contact us by e-mail: [email protected]
Include things like the deployment ID that you might want help with, especially if you have a number of deployments. You can find the deployment ID around the overview web page on your cluster while in the Elastic Cloud Console.
Should you have any specialized queries that are not for our Support crew, hop on our Elastic Neighborhood message boards and have answers with the industry experts in the Neighborhood, including persons from Elastic.
We can provide support no matter whether your setting is on-prem or within the cloud. Make contact with our team to debate your precise infrastructure and needs, which include SLAs and stability desires.
Talk about your precise needs Any time you enter a support contract with Instaclustr, you will be leveraging a lot more than three hundred million node hrs of administration and support experience with open resource technologies, such as the Open up Distro of Elasticsearch.
For consumers without the need of an active membership, pay a visit to the Elastic Local community forums and obtain responses in the industry experts in the Group, like people from Elastic.
Describe the trouble. Include things like any applicable details, which includes error messages you encountered, dates and periods when the condition occurred, or anything else you think that may very well be valuable.
Other search engines associate your ad-click conduct by using a profile on you, that may be made use of afterwards to focus on adverts to you personally on that internet search engine or all over the online market place.
Trying to find unexpected emergency Elasticsearch support? Do you think you're obtaining operational concerns using your self-managed Elasticsearch cluster in generation surroundings?
When you are a completely new shopper who just signed up for Elasticsearch Company, it normally takes a few several hours for your personal Support Portal usage of be build. When you've got thoughts, arrive at out to us at [email protected].
Describe the issue. Include things like any appropriate aspects, which include error messages you encountered, dates and situations when the situation transpired, or anything else you believe Elasticsearch support may very well be practical.
Our support internet pages are supplied in English, to translate to your desired language You should utilize the developed-in translate perform in Chrome or Firefox.
Support is provided by e-mail or in the Elastic Support Portal. The key emphasis of support is to be sure your Elasticsearch Services deployment exhibits a eco-friendly standing and is accessible. There is no assured First or ongoing reaction time, but we do strive to engage on each challenge in a few small business days.
To learn more, Test Premium Support Providers Plan. If you are on a regular membership, and you are interested in upgrading your support stage, please Make contact with us. We also endorse that you just examine our best procedures guide for getting the most out of your respective support encounter:
Lots of people offer support and then don’t stroll the wander. As being a pure open up resource business, we can easily only differentiate on cost and support, and we care deeply about preserving fantastic support and solving our shoppers’ difficulties promptly.
Being an Elasticsearch Company purchaser, you can receive an e-mail with Recommendations how to log in for the Support Portal, where you can monitor both present and archived situations.
In contrast, any time you click a Microsoft-provided advert that seems on DuckDuckGo, Microsoft Advertising and marketing isn't going to associate your advert-click conduct which has a user profile. It also isn't going to store or share that information and facts in addition to for accounting purposes.