Elasticsearch, Logstash, and Kibana take pleasure in the benefit of getting vibrant and practical communities. You have got our assurance of high-quality support and single supply of fact as an Elasticsearch Company client, though the Elastic community can be a helpful resource for you personally everytime you will need it.
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Should you be using a distribution list as your registered e mail, It's also possible to sign up a 2nd e mail handle with us. Just open a case to allow us to know the title and email address you would like for being additional.
From the Elasticsearch Company Console: Visit the Support website page or pick out the support icon, that appears similar to a daily life preserver, on any site from the console. Make contact with us by electronic mail: [email protected]
Get in Touch Why Instaclustr Unmatched working experience Our support workforce has extensive knowledge of Elasticsearch’s complex facts and operational nuances. Our managed service pedigree and broad customer foundation makes sure that we contain the experience to suit any customer surroundings. It’s what we do everyday Each day, we deliver mission essential, high functionality, and constantly-on details options for our consumers. Our organization is focused on the operational efficiency of Elasticsearch and complementary open up supply data layer technologies. Dedicated group Elasticsearch support crew is designed up of focused engineers and Elasticsearch experts with in depth operational working experience. We have now the opportunity to support keep the clusters running competently and efficiently beneath several disorders and use instances Unmatched practical experience Our support group has intensive expertise in Elasticsearch’s technical facts and operational nuances.
When you've got any technological thoughts that are not for our Support staff, hop on our Elastic Local community community forums and acquire answers from the experts within the Local community, together with men and women from Elastic.
We can offer support whether your environment is on-prem Elasticsearch support or within the cloud. Make contact with our team to debate your distinct infrastructure and prerequisites, which includes SLAs and protection needs.
Examine your distinct prerequisites If you enter a support agreement with Instaclustr, you will be leveraging a lot more than three hundred million node several hours of administration and support knowledge with open resource systems, including the Open Distro of Elasticsearch.
In the event you Get in touch with us by e mail, be sure to use the email deal with that you just registered with, to ensure we can assist you additional speedily.
Explain the challenge. Consist of any appropriate information, together with error messages you encountered, dates and occasions when the situation occurred, or anything you believe might be practical.
At that time, Microsoft Advertising will use your entire IP tackle and consumer-agent string making sure that it may possibly properly process the advertisement click on and charge the advertiser.
Searching for unexpected emergency Elasticsearch support? Have you been having operational challenges with your self-managed Elasticsearch cluster in production surroundings?
By electronic mail: [email protected]. If you Speak to us by e-mail, be sure to use the e-mail deal with that you registered with, making sure that we will let you much more rapidly. If you are employing a distribution checklist as your registered email, you can also sign up a 2nd e-mail handle with us.
These membership degrees offer confirmed response times for support difficulties, far better support coverage hrs, and support contacts at Elastic. In addition, it includes support for a way-to and improvement thoughts. The exact support protection will depend on your membership level.
Elasticsearch, Logstash, and Kibana enjoy the benefit of acquiring vivid and valuable communities. You have got our assurance of significant-excellent support and single source of real truth being an Elastic Cloud person, even so the Elastic Neighborhood can even be a helpful resource in your case whenever you will need it.
With the release of The brand new Support Portal, even Should you have an current account, you may be prompted to update your password.
To find out more, Verify High quality Support Services Coverage. For anyone who is on a typical membership, and you simply are interested in upgrading your support amount, be sure to Get in touch with us. We also advocate that you simply browse our best techniques guide for getting the most out of your respective support working experience:
Some individuals promote support then don’t stroll the wander. Being a pure open supply corporation, we can easily only differentiate on price and support, and we care deeply about maintaining excellent support and resolving our consumers’ troubles speedily.
Make contact with us plus a member of our staff will get to out to you in just minutes We’ll promptly assist you get a deal set up so we will get to operate resolving your Elasticsearch difficulties and get your surroundings operational as quick as is possible.
Just open up a situation to allow us to know the name and e-mail deal with you desire to being extra. When opening a situation, There are many stuff you can do to obtain assist faster: